Notice of Non-Discrimination

Orthopedic Associates of Lancaster complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Orthopedic Associates of Lancaster does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. 

Orthopedic Associates of Lancaster provides free aids and services to people with disabilities to communicate effectively with us, such as: 

• Qualified sign language interpreters 
• Written information in other formats (large print, accessible electronic formats, other formats) 

Orthopedic Associates of Lancaster provides free language services to people whose primary language is not English, such as: 

• Qualified interpreters 
• Information written in other languages 

If you need these services, contact our office: 

Orthopedic Associates of Lancaster
170 North Pointe Boulevard
Lancaster, PA 17601 

Phone: 717-299-4871 Fax: 717-517-5173 

If you believe that Orthopedic Associates of Lancaster has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: 

Mike Jones
170 North Pointe Boulevard
Lancaster, PA 17601 

Phone: 717-299-4871 Fax: 717-517-5173 

You can file a grievance in person or by mail or fax. If you need help filing a grievance, we have staff available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/cp/complaint_frontpage.jsf or by mail or phone at: 

U.S. Department of Health and Human Services 200 Independence Avenue SW, Room 509F, HHH Building Washington, D.C. 20201 1-800-368–1019, 800-537-7697 (TDD)